General Terms & Conditions of use

1. SCOPE OF APPLICATION

The business relationship between you and Karen Rémy – Soul Arts in Movement in relation to my services is governed exclusively by the following terms and conditions (GTC).

2. SUBJECT MATTER OF THE CONTRACT, RIGHTS OF USE, INTELLECTUAL PROPERTY

These GTC refer to my services such as Soul AIM Mentoring & Arts in Movement Workshop Online and Offline, as well as Online Courses. Details of the services can be found on my website and individual offer pages.

The purchase of an online course offered by Karen Rémy – Soul Arts in Movement on https://karen-remy.mykajabi.com/ entitles the buyer to watch the videos online for a period of time and to download any PDF files that may be included. The videos are not available for download and may not be recorded or reproduced.


Der Zugang berechtigt ausschließlich den Käufer / die Käuferin und die in ihrem Haushalt lebenden Personen zur Nutzung des Onliekurses.

The access entitles only the purchaser and the persons living in his/her household to use the online course.
The purchaser undertakes not to pass on access to third parties. In the event of disclosure to third parties, the purchaser shall be liable for the course fee due.


All contents of the online course in image, sound and writing remain the sole intellectual property of Karen Rémy – Soul Arts in Movement and may not be copied or reproduced unless expressly indicated otherwise.

 

3. CONCLUSION OF CONTRACT


The booking of individual consultations online or offline is concluded by the written confirmation of the appointment by me, after finding an appointment via the Amelia plugin integrated on the website.

By placing the online products, seminars and events in the online store, we make a binding offer to conclude a contract for these items. The contract is concluded when you accept the offer for the designated online course, seminar or event by clicking on the „Register“ „Buy now“ or „Complete purchase“ button. Immediately after sending the order, you will receive another confirmation by e-mail.
In this case, the condition for the effective conclusion of the contract is always that the order process is completed when the order is sent.

If the order process cannot be completed online because the payment methods offered there are not available to the buyer, an invoice can be sent to the buyer by e-mail, which he/she can request by e-mail to aim@karenremy.de. In this case, the condition for an effective conclusion of contract is always the receipt of payment of the invoiced amount on the invoice account.

After receipt of payment, access to Karen Rémy – Soul Arts in Movement will be activated online and immediately afterwards you will receive another confirmation by e-mail.

4. DUE DATE

For online courses, only a one-off course fee is due. The agreed course fee is due in full with the purchase of the course. For online bookings, the payment methods listed in the order process apply.

For fee-based webinars / seminars, the course fee is due upon registration for the webinar / seminar. We reserve the right to cancel offered webinars / seminars for organizational reasons. If the webinar / seminar does not take place, the course price will be refunded accordingly.

Individual consultations are payable at least 50% in advance with confirmation of the appointment, 50% at the latest 7 days after completion of the consultation. Payment method is bank transfer after invoicing.

5. Cancellation

Cancellation of individual purchases is not necessary. For these courses, a one-time fee is paid for participation in the course. These courses have a fixed term, which can be found in the product descriptions. 

6. PAYMENT

Payment is made by credit card or Paypal.
Credit card Your credit card will be charged upon completion of the order. The online course is activated when the order is completed, so that you can start working on the online course immediately after completing the order.

Paypal You pay the invoice amount via the online provider Paypal. You must always be registered there or register first, legitimize yourself with your access data and confirm the payment instruction to us (exception: guest access). You will receive further instructions during the ordering process. The online course is activated when the order is completed, so that you can start working on the online course immediately after completing the order.

Invoice / bank transfer If, in exceptional cases, payment is made by bank transfer after invoicing in accordance with section 3, the online course will be activated after receipt of payment so that you can start working on the online course immediately after receiving the confirmation email.

6.1 Prices

Online courses, seminars and individual consultations are charged in euros.
I reserve the right to change prices at any time. The prices valid at the time the contract is concluded apply to the customer.

7. OWN PROVISION OF SUITABLE IT INFRASTRUCTURE AND SOFTWARE

Each participant needs Internet access, including hardware and technical connections, in order to provide and guarantee the smooth transmission of the online courses.
Each participant is responsible for providing and guaranteeing Internet access (hardware, telecommunications connections, etc.) and the other technical equipment and software (in particular web browser and Acrobat Reader®) necessary for the use of online offers at his/her own expense and risk.
You are responsible for the use of the KAJABi platform at your own expense and risk. Karen Rémy – Soul Arts in Movement cannot be held responsible for any downtime caused by KAJABI or force majeure.

8. MODIFICATION OF THE CONDITIONS OF PARTICIPATION

Karen Rémy – Soul Arts in Movement reserves the right to amend these terms and conditions by deleting, replacing or adding to them. In such a case, we will inform our participants of the change to our terms and conditions. Each participant has the right to state whether he or she agrees to the amended conditions within a period of 14 days from receipt of the notification. If we do not receive a declaration within this period, consent to the amended terms and conditions shall be deemed to have been given. However, this shall not apply if we have not specifically pointed out to the participant the significance of his silence during the period of notice when informing him of the amendment to our terms and conditions.

9. EXCLUSION OF LIABILITY

  • The participant must be of legal age. Participation requires normal mental and physical resilience. Participation in our events & services is voluntary and at your own risk.

  • Mentoring, seminars, online courses are a service agreement, the implementation of the advice and content is the responsibility of the participant. A success / concrete result is therefore not owed. Liability / subsequent reimbursement is excluded.

  • The participant is aware that there are certain risks associated with movement (dance), bodywork (Shiatsu), nature (stones, branches, wild animals, ticks) and/or related equipment that can lead to material damage, injury and/or death.

  • Each participant is responsible for his/her own physical and mental fitness for our respective events. He/she undertakes to observe all instructions given by us in this regard. Liability for impairments of any kind as a result of a participant’s lack of suitability or failure to follow instructions is expressly excluded to the extent permitted by law.

  • The participant assumes full responsibility for him/herself and his/her actions and releases the seminar management and venues from any liability for any damage incurred.

  • We do not exclude legal responsibility for death or personal injury caused by our willful misconduct or gross negligence, or legal responsibility for fraud or fraudulent misrepresentation, or for any other case where exclusion is not permitted by law.

Material damage & loss

  • The participant is required to treat the material provided by Karen Rémy – Soul Arts in Movement or third parties with care and respect. The participant is liable for any damage caused by him/her. This also applies to lost equipment or equipment that has become unusable due to improper handling or damage, which has been loaned to him/her by us.

  • No liability is accepted for the journey to the event location or for lost or damaged items belonging to participants.

Individual responsibility for self-protection

  • The participant is obliged to wear appropriate clothing:

    • For dance & bodywork: clean long-sleeved movement-friendly warm clothing

    • For work in nature and/or with horses: Especially sturdy shoes, warm clothing, sun, wind, rain and insect protection.

    • Our events also take place in unfavorable weather conditions, provided that appropriate safety precautions can be taken. The participant is responsible for providing good weatherproof clothing.

  • The participant must have (international) health insurance that is valid at the event location.

10. DIFFERENTIATION FROM PSYCHOTHERAPY

Mentoring is not therapy and does not replace it. Workshops, Shiatsu, meditations and individual sessions of introspection do not replace professional medical care, but can provide support after consultation with the treating therapist.


The result of mentoring is not the alleviation of psychological complaints, but the individual development of the client, which is accompanied by an increase in their general quality of life.


In particular, dealing with the body, personal expression and sensuality can be emotional and bring old, unresolved problems and conflicts to the surface. Each participant declares that he or she has sufficient mental resilience and is responsible for seeking further professional support should this be necessary. 


Every participant in courses and seminars also has the opportunity to consult with the course leader if psychological difficulties or crises arise and to obtain information about psychotherapeutic services and, if necessary, to suspend further participation in the course and continue it at another time.

11. EXCLUSION FROM PARTICIPATION IN THE SEMINAR

The work requires the full attention and concentration of the participants, any alcohol or drug abuse as well as willful damage will lead to the exclusion of the participant concerned.
In the event of exclusion or voluntary termination of the event, there is no right to reimbursement of the fee/costs for parts of the event already attended. This also applies to costs incurred for travel and accommodation as a result of cancelations. We advise you to take out travel cancellation insurance when registering!

12. Confidentiality

Karen Rémy – Soul Arts in Movement – treats all information as strictly confidential. All participants, e.g. in seminars or group mentoring sessions, also undertake to maintain the confidentiality and secrecy of the information that becomes known to them in group mentoring sessions / seminars.


13. CANCELLATION OF EVENTS / OBSTACLES TO PERFORMANCE

Live seminars (online / in presence) If the required minimum number of participants is not reached or if there are other reasons for canceling the event, you will receive a written cancellation.
If the event is canceled due to „force majeure“, e.g. sudden illness of a teacher, we will make every effort to inform you in good time. This does not give rise to any further claims. In particular, there is no entitlement to be taught by a particular teacher.
If the event is canceled, any fees you have already paid will be refunded.
1:1 Mentoring appointments Karen Rémy – Soul Arts in Movement is entitled to postpone the agreed mentoring appointments in the event of force majeure, including impediments to performance due to illness, accident or similar. In this case, the mentor will inform the client as soon as possible and offer an alternative date.

14. CANCELLATION & WITHDRAWAL CONDITIONS

The registration is legally valid upon confirmation of the GTCs. Agreed dates are generally binding. 


All cancellations must be received in writing – by email to: aim@karenremy.de

Online courses that are always accessible are subject to the cancellation policy. (see 15)

Mentoring sessions Cancellation or postponement free of charge is possible up to 2 working days before the appointment at the latest. After that, 50% of the fee will be charged. In the event of a no-show, the full fee is due as a cancellation fee.
Seminars and events that are scheduled for a specific date Registration obliges the participant to pay the full event costs. Withdrawal from the event must be made in writing. In the event of withdrawal from the event, the following cancellation fees will be charged:
☯ Up to 2 weeks after registration: free of charge*
☯ Up to 30 days before the start of the course: 10% of the seminar fee
☯ From 30 days before the start of the course: 50% of the seminar fee**
☯ From 7 days before the start of the course: 100% of the course fee **
☯ Withdrawal after the first date / no-show without cancellation: 100 % of the costs.
*as long as none of the other deadlines mentioned are affected
**If the place can be allocated elsewhere, the cancellation costs are limited to 20% of the fee

The seminar fee is always deducted from the total amount of the event, online course or seminar, even if payment in installments has been selected. The participant is fully responsible for booking a room, cancellation costs are to be paid by the participant. The respective cancellation conditions can be found on the website of the seminar house / hotel with which an accommodation contract has been concluded.

15. CANCELLATION POLICY

Right of withdrawal
Participants have the right to withdraw from this contract within 14 days without giving reasons.
The withdrawal period is 14 days from the date of conclusion of the contract.
The right of revocation must be exercised clearly, i.e. you must inform Karen Rémy of your decision to revoke this contract by means of a clear declaration by post or e-mail.
To comply with the withdrawal period, it is sufficient if this notification of the exercise of the right of withdrawal is sent before the expiry of the withdrawal period. The revocation is to be sent to:

Soul Arts in Movement, Frau Karen Rémy, Über der Kirch’21, 35041 Marburg

Tel: +49 1573 95 90 188 – E-Mail: aim @ karenrmy.de – www.karenremy.de

Consequences of withdrawal

If this contract is revoked within 14 days, we must refund all payments that we have received for the online course, including delivery costs, immediately and at the latest within 14 days from the day after we receive the revocation. For the repayment of the amount, we will use the same means of payment that the participant used.

In the event of an effective revocation, the services received by both parties must be returned. If you are unable to return the service received in whole or in part or only in a deteriorated condition, you may have to compensate us for the value. This may mean that you must nevertheless fulfill the contractual payment obligations for the period up to the revocation.

If it is requested that our services should already begin during the withdrawal period, we must be paid an appropriate amount. The amount shall correspond to the proportion of the services already provided up to the point in time at which we were informed of the exercise of the revocation with regard to this contract compared to the total scope of the services provided for in the contract. As a rule, this is the agreed course fee as compensation.

Special note: The right of withdrawal expires prematurely if the contract has been completely fulfilled by both parties at your express request before you have exercised your right of withdrawal.
End of the withdrawal policy.

16. OBLIGATION TO DEAL WITH CONFLICTS

The contracting parties undertake to treat each other with mutual goodwill and to enforce their respective legal rights. They undertake to deal with possible conflicts in a peaceful and objective manner, based on the desire to keep each other free of blame wherever possible. This includes, among other things, the obligation to notify the provider immediately of any errors, omissions, inconsistencies or inadequacies in the privacy policy and to give the provider reasonable time to rectify them before taking legal action. The reasonable time is determined in particular by the technical and personnel requirements for rectifying the problem.

17. DATa protection

Personal data is stored and automatically processed by us in connection with participation in further training or courses. The data will not be passed on to third parties. If no objection is raised, the data will be stored permanently in order to use it later only to send further offers from Soul Arts in Movement or to resume the 1:1 collaboration.
For detailed data protection regulations, see GDPR

18. SEVERABILITY CLAUSE

Should a provision of this contract or a supplement to this contract be or become invalid, this shall not affect the validity of the remainder of the contract. The contracting parties shall replace the invalid provision with a valid provision that comes as close as possible to the intended economic purpose of the invalid provision. The same applies to any loopholes in the contract.